Pro Med Center Enjoys Uninterrupted Service Thanks to a Savvy Property Manager and Brady Predictive Services

Every business owner wants to have the confidence that their building’s environmental system is in good working order. The last thing they want to deal with is a system breakdown that disrupts operations. So imagine what it would be like to know well in advance which components of your system are going to need maintenance and what your lead time is to get it done. This type of information would allow you to prioritize and schedule the work, budget the work, and prevent a system breakdown. Management nirvana!

Sara Bullard of Flagship Healthcare Properties knows first-hand the value of this type of information. Ms. Bullard manages more than 300,000 square feet of professional space throughout the Greensboro–Winston-Salem–High Point region of North Carolina. On her to-do list is maintaining one of the largest medical office buildings in the Triad area, the Greensboro Professional Medical Center. The Pro Med Center is a 4-story, Class A building with over 91,000 square feet of space. This important building has a central environmental system as well as numerous tenant-specific add-ons that have been installed throughout its 19-year history.

Brady Services has been taking care of the Pro Med system for 20 years, and Ms. Bullard has come to rely on Brady to maintain the system and respond quickly to unexpected problems. Thus, she was immediately intrigued when Brady introduced their proactive Predictive Services to her as a new tool she could use to manage the Pro Med system. “I really appreciate the cutting edge technology and approach that Brady provides,” says Ms. Bullard, “so I was very interested in this new service.”

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